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Case Management

Recovery does not happen in a vacuum. For many people, opioid use disorder is entangled with housing instability, unemployment, legal involvement, healthcare gaps, and strained family relationships. At Alliance Wellness Clinic, we believe that removing these barriers is as important as the treatment itself. That is why case management is built into your care, not referred out, not optional.

What Case Management Provides

Your care coordinator works alongside your medical provider, counselor, and peer recovery specialist to ensure that the practical dimensions of your life support your recovery. Case managers at Alliance Wellness Clinic help with:

Housing

  • Connecting patients to emergency housing resources, transitional housing programs, and supportive housing options
  • Assistance navigating housing applications and documentation requirements
  • Coordination with sober living programs when appropriate

Employment & Education

  • Resume support and referrals to vocational rehabilitation programs
  • Connections to job training, workforce development, and educational opportunities
  • Assistance with workplace re-entry planning and accommodations

Healthcare Access

  • Coordination with primary care providers, OBGYNs, and specialists
  • Navigation of insurance enrollment, Medicaid applications, and benefit verification
  • Referrals for dental, vision, and behavioral health services beyond our scope

Transportation

  • Assistance identifying and accessing transportation resources for clinic appointments
  • Support navigating Metro Transit, ride-share assistance programs, and medical transportation benefits

Legal & Social Services

  • Coordination with legal aid organizations and court programs when relevant
  • Connections to food support, clothing resources, and community assistance programs
  • Assistance with government benefit applications including Social Security and disability

Family & Community

  • Referrals to family counseling and parenting support services
  • Connections to community-based recovery supports and peer networks
  • Coordination with child welfare and family services when involved

How It Works

When you begin care at Alliance Wellness Clinic, your care coordinator will meet with you early in your treatment to understand your current situation and identify any barriers that might affect your ability to stay in treatment or progress in recovery.

From there, your care coordinator develops a resource plan alongside your clinical team, identifying the most pressing needs, connecting you to the right programs, following up on referrals, and adjusting support as your circumstances change.

Case management is a collaborative, ongoing process. Your coordinator does not disappear after the first referral, they stay involved, track progress, and help you navigate obstacles as they arise.

Confidentiality

All case management services are confidential and protected under HIPAA and 42 CFR Part 2. Any communication with outside agencies or providers requires your written consent, and you remain in control of what is shared and with whom.

Getting Started

Case management is included as part of your care at Alliance Wellness Clinic. Let your counselor, nurse, or admissions staff know you would like to connect with a care coordinator or ask about case management during your first visit.

You Don't Have to Face This Alone

Compassionate, judgment-free care for opioid use disorder, delivered with dignity and respect.

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